Internet
(Child Protection)
Hugo Swire (East Devon) (Con):
Seven or so years ago, a Home Office Minister said in a parliamentary
answer on the task force for child protection that the
aim is to make the United Kingdom (UK) the best and safest place in
the world for children to use the internet
Last year, however, 32% of children said that they had received
unwanted, nasty or sexual comments while on the web. Freedom of
information and the unhampered exchange of that information are, of
course, at the heart of a free world. What we do not want is Government
control of the internet, such as exists in China and elsewhere. The
internet is a space for creativity, communication and a fantastic tool
for use in education. Too often, any discussion of internet safety leads
to the internet being labelled as a bad thing. Clearly, the reverse is
the case, but internet users should expect a degree of protection not
least from fraud and illegal content, and, for our children, from
harmful content.
I start by paying tribute to the impressive work of Dr. Tanya Byron and
her Byron review, and I look forward with interest to her
recommendations. The Culture, Media and Sport Committee—whose Chairman,
my hon. Friend the Member for Maldon and East Chelmsford (Mr.
Whittingdale), is present—is about to start taking oral evidence on this
issue, and my hon. Friend the Member for Canterbury (Mr. Brazier) has
put forward a private Member’s Bill to classify video content downloads,
in order to help protect children, among other things. So I believe that
this subject is topical.
Tonight’s debate takes on increasing relevance given the recent spate of
suicides in Bridgend. Today, we awoke to the tragic news that there had
been a 14th victim. The hon. Member for Bridgend (Mrs. Moon) has raised
this in Parliament and has secured an Adjournment debate tomorrow, which
I am sure will be well attended.
The Government have the option to make content illegal, as they have
with extreme pornography, race hatred and child abuse. The Government
also have a role to protect children, and that is what I want to focus
on this evening. Schools’ hard-pressed IT departments do not have the
resources, nor parents the know-how, to protect our children.
Another problem is that eight Government Departments have an interest in
internet content: the Department for Culture, Media and Sport, the Home
Office, the Ministry of Justice, the Department of Health, the Foreign
Office, the Cabinet Office, the Department for Children, Schools and
Families and the Department for Business, Enterprise and Regulatory
Reform. There is a real lack of ownership within Government of internet
content regulation.
The Government can solve that by establishing a lead Department and
developing a co-regulatory structure to regulate internet content,
bringing together, for example, charities, parents, academics, relevant
Government Departments, law enforcement agencies and the industry
itself, to decide codes of conduct in grey areas. That could work along
the lines of the Advertising Standards Authority or the Press Complaints
Commission, and would replace the current piecemeal and knee-jerk codes
of conduct and self-regulation; let us call it the “internet standards
authority”. Harmful content—that is content where cultural, taste and
decency judgments have to be made—would come under the internet
standards authority remit and could include glorification of violence
and terrorism, pornography, cyber-bullying, suicide, internet gambling
and anorexia websites, some of which Members might think are worth
banning. However, the list is not exhaustive.
The internet standards authority would build a dynamic filter and create
a blacklist database which would be updated hourly. Internet service
providers would then offer two choices of content, one for adults and
one for children. I envisage the child content would be the default,
with adult content accessed with a pin code, or some such protective
device. South Korea is an example of where that ISP regulatory system
has been successfully implemented, and Australia is considering it.
Further filtering could continue at the personal computer level “on the
fly” which would look for unacceptable terms and images.
Robust internet filtering is a technological area that is fast
developing, although it is not there yet, which is why I believe ISPs
should take the lead in filtering at the network level. I know the
British Standards Institution is developing a kitemark, which is a
welcome, if belated, development. Hopefully, technological progress will
solve some of the issues that we cannot control now. Webcams and
peer-to-peer and encrypted content will always present challenges. I do
not intend to predict future technological innovations, but filtering
web 2.2 generation content when, for example, eight hours of footage per
minute is uploaded on to YouTube, will present challenges.
An internet standards authority would be more responsive to new internet
trends and lighter on its feet than Government legislation. Perversely,
ISPs are being held back from implementing best efforts to protect
customers and children lest they be held liable for overblocking or for
harmful content being accessed. A number of ISPs do offer
content-filtering for children, such as AOL’s KOL Jr. pre-school, KOL
ages six to 12 and RED ages 13 to 17, and I welcome that, but ISPs are
as concerned as I am about the low take-up of available tools. That is
why I believe my opt-out approach has merit. An internet standards
authority would have the ability to promote its work and improve
transparency while also educating parents and ensuring that children
surf responsibly.
Promoting a safer environment and raising awareness—what I describe as
soft power improvements—also present challenges and will cost money.
Internet playgrounds should be supervised in the same way as parks used
to be supervised. We need to empower parents and teachers so they are
able to supervise, advise and guide children in exploring the online
world.
We need to set up a new co-regulatory structure, an internet
standards authority, to fight illegal and harmful content, promote a
safer environment and raise awareness. ISPs should deliver an acceptable
service for children whereby they would be able safely to access the
internet while adults could access all other content through a PIN or
similar device. We should ensure that internet companies that advertise
carry responsibility messages, such as those we see on alcohol
advertising and cigarette packages. A hotline number in the UK is
operated by the excellent Internet Watch Foundation, and it should be
displayed. We need to empower parents, teachers and children in respect
of their responsibilities and the risks of going online. Finally, any
internet-ready platform should be sold with a robust, self-updating,
tamper-proof internet filter pre-installed.
Those proposals are not about censorship; they are about creating the
regulatory environment to enable our children to surf safely, so that
they can expand the horizons of their knowledge. Of course, I do not
believe we can remove all risk to children, but we can make this country
a safer place in what, at times, seems to be an increasingly dangerous
world for our children.
The Parliamentary Under-Secretary of State for the Home Department
(Vernon Coaker):
I congratulate the hon. Member for East Devon (Mr. Swire) on securing
this important debate, and thank him for the measured way in which he
put some important points to the House. He made a good contribution to
the discussion on this matter. I know that he takes an interest in this
subject and is very knowledgeable about it.
I also welcome the attendance of the hon. Member for Maldon and East
Chelmsford (Mr. Whittingdale), who is Chair of the Select Committee on
Culture, Media and Sport. We all look forward to the work that it is
going to do in an incredibly important area. In many respects, as soon
as one moves forward in the virtual and internet world, one almost has
to move forward again. This evening’s debate, albeit short, will play an
important part in continuing to raise awareness of this extremely
important issue. I look forward to the Committee’s inquiry and to the
continuing dialogue that the hon. Member for East Devon doubtless wishes
to take place. If the hon. Gentleman wishes to come to the Department to
talk about these matters, that would be useful—I extend that invitation
to all those who wish to participate in such talks.
John Whittingdale (Maldon and East Chelmsford) (Con):
I am grateful to the Minister for his kind words. My hon. Friend the
Member for East Devon (Mr. Swire) made the valid point that there are
many Departments involved in this issue. It appears that Dr. Byron is
taking the lead in setting up her review, and that is being conducted
mainly under the Department for Children, Schools and Families,
supported by officials from the Department for Culture, Media and Sport,
so while I am delighted to see the Minister here this evening, I am
slightly puzzled about why the Home Office is responding to the debate.
Perhaps he could say something about how all these different Departments
will work together.
Coaker:
I will address that issue, but as chair of the Home Secretary’s
taskforce for child protection on the internet I have worked with
officials from many Departments, who come to the meetings and are
involved in developing good practice and discussing the various issues.
The Department for Children, Schools and Families is a new Department,
with a particular emphasis on preventing harm to children and protecting
families, and that is one reason why the Byron review is being conducted
under that Department. However, I have also met Dr. Byron, and will do
so again, to talk about the work that we are doing. I know that she is
especially interested in the way that the taskforce has taken the agenda
forward. It has brought not only Departments together, but industry and
children’s charities—those who have an interest in making progress in
this area.
Whatever system we set up—and the Committee chaired by the hon. Member
for Maldon and East Chelmsford may also consider that—it is important to
ensure that the work of Departments is co-ordinated and that we involve
industry and stakeholders in the machinery of government. We will see
over the next few weeks that that collaboration and co-operation has
resulted in significant progress, without any debate about possible
legislation.
The hon. Member for East Devon mentioned the terrible events in
Bridgend, and my hon. Friend the Member for Bridgend (Mrs. Moon) has a
debate on the issue tomorrow. She has already met with various people to
discuss those events. I wish to extend my sympathy to the families and
all those affected. However, the issues behind the deaths are likely to
be very complicated. We are very much aware of some media reports
claiming that there is an internet aspect to these incidents, but other
reports cast doubt on that. It would be wrong to prejudge the
investigations that are already taking place, and we will wish to follow
further developments closely.
We also recognise that young people will discuss many difficult issues,
including that of suicide, on various websites. That requires very
sensitive handling and we need to be wary of preventing them from
discussing their thoughts and feelings openly. We are working, through
the Home Secretary’s taskforce for child protection on the internet,
with social networking companies to ensure that there are links to
support bodies such as ChildLine and the Samaritans for those who seek
support and advice on this issue.
On the very separate matter of what are commonly referred to as suicide
websites, the Government have been working with service providers to
discourage them from hosting sites that appear to encourage suicide.
While the internet remains a fantastic environment for obtaining all
sorts of information, there is no doubt that it does have a darker side.
Indeed, the Prime Minister has recently shown his concern about the
issue of harmful and inappropriate content by setting up the Byron
review. The Byron review team has been doing a lot of work to gather
views from all stakeholders, and is due to report in March. The Home
Office fully supports the review, and looks forward to seeing the final
report. I have met with Dr. Byron and her team, as I said, and have been
impressed by the work that they are doing—indeed, one member of her team
attended the most recent taskforce meeting—and the approach that they
are taking in working with all groups to look at the problems in this
area.
The internet and mobile technologies have helped to provide children
with education, entertainment, and the ability to communicate with their
friends. These technologies bring our children new opportunities and
lots of fun, but we need to balance that with the risks and worries that
parents have about their children accessing inappropriate content.
There is no doubt that most of the time the internet is a safe place,
and the Government have encouraged its use in schools and the home. It
therefore rightly falls on Government to help to develop a response to
help protect our children and we have been active in that area. Since
2001, the Home Secretary’s taskforce has been a very successful method
of bringing together Departments, industry, law enforcement and
charities to develop measures to help protect children from illegal
content and sexual predators in the fast-moving world of technology and
the internet.
The taskforce is periodically reviewing its membership and is eager to
include all bodies involved in protecting children online. Indeed,
cyber-bullying is a relatively new phenomenon and we are looking to
widen the range of partners involved in the taskforce in order to look
at the issue more closely. I look forward to meeting the Under-Secretary
of State for Children, Schools and Families, my hon. Friend the Member
for Cardiff, West (Kevin Brennan), to discuss the matter in the near
future.
I would welcome further information from the hon. Member for East Devon
on the South Korean model that he mentioned. That could be a good focus
for the meeting that I suggested. If the hon. Member for Maldon and East
Chelmsford wants to come to that meeting, I would be happy to hear in
more detail about the points that he has made. I am not averse to
learning from other countries. If they have something that might benefit
us, we ought to try to learn from that. I will be happy to meet both
hon. Gentlemen and to talk to them about that model.
I welcome the support that industry has given to the process, which I
believe is an exceptionally useful method for tackling issues
effectively and in a collaborative way through self-regulation and
without the need for legislation. One of the major pieces of work that
the taskforce has recently completed is the definition of a British
Standards Institution specification for filtering tools for home users
of the internet. Although filtering tools have been around for many
years now, concerns have been raised about the effectiveness of the
tools and their usability.
The new specification will allow the developers of filtering products to
test them against the standard designed to protect children and other
users from illegal or unsuitable content. That specification has been
developed with the BSI, Ofcom and industry and will be launched in the
near future. Companies whose products pass the tests will be able to
display the child safety online kitemark on their products, allowing
members of the public to identify them as having reached that standard.
I want to encourage as many companies as possible that offer filtering
products to the market to apply for the kitemark once it is launched. I
am sure that we all hope that that will happen.
All hon. Members will also be aware that the internet is misused by
paedophiles to share and distribute terrible images of children being
sexually abused. We also know that adults will use the internet to gain
access to children and young people so that they can groom them for
sexual abuse. I am sure that we all agree that everything that can be
done should be done to prevent the distribution of these images and to
protect children from unwanted contact from predatory adults.
The Internet Watch Foundation was funded and formed by the industry in
1996 following agreement between the Government, police and the internet
industry that a partnership approach was needed to tackle the
distribution of child sexual abuse images on the internet. The IWF
operates the only authorised hotline in the UK for the public to report
their inadvertent exposure to illegal content on the internet, providing
a notice and take-down service to internet service providers in the UK
so they can remove potentially illegal content from their servers. The
IWF works closely with law enforcement agencies at home and abroad to
help them trace offenders.
The IWF estimates that since 2003, less than 1 per cent. of child abuse
image websites are hosted in the UK compared to 18 per cent. in 1996. We
would all like that figure to be 0 per cent., but that shows
considerable progress. In addition, the IWF has developed a service to
provide a list of URLs where illegal images are hosted. That list, which
has been made available to the industry, enables the sites containing
child abuse images to be blocked.
Since 2004, blocking of these sites on consumer broadband in the UK has
gone from nothing to 95 per cent., thanks to the work carried out by the
industry. The Home Office is working with a number of smaller ISPs to
identify ways that they can implement blocking economically. Once that
has been done, the number of connections covered by blocking will rise
further.
Whittingdale:
The Minister is right that the IWF has done a great deal to tackle
the problem of child pornography on the internet, but the “Panorama”
programme a few weeks ago exposed the problem of paedophiles posing as
young girls to access social networking sites. That enables them to find
out information that they are then able post for almost anybody to see.
What progress has been made in dealing with that?
Coaker:
One problem is that paedophiles will always try to find a way around
our attempts to keep them out. The guidance on social networking that we
will publish soon will look at what is good practice for ISPs in
tackling that problem, but CEOP—the child exploitation and online
protection centre—and other organisations are also taking the law
enforcement approach. If the hon. Gentleman has not visited Jim Gamble
and CEOP already, he should consider doing so, as that would enable him
to see all the different types of work being undertaken. The people
involved—police officers, technical experts and others—are very
dedicated in their attempts to trap the paedophiles who use the internet
in such a horrific way.
The work is hi-tech, because paedophiles who suspect that they have been
traced tend to move on. Moreover, they have astonishing technical
expertise in using the internet, and that can be countered only by
people with matching ability. I am sure that anyone who sees what is
being done by CEOP will be as impressed as I have been.
Blocking is not an issue for personal computers only: with more and more
children using mobile phones, and with mobile phone technology growing
exponentially, it is imperative that we engage with that part of the
industry. All UK mobile phone providers are members of the Home
Secretary’s taskforce and have actively supported the development of
good practice models. They are also members of the IWF and have agreed
to block customer access to sites that the IWF has listed as containing
illegal images of child abuse.
Mobile telephone operators in the UK have been pioneers in the
protection of their child customers. They have shown that they take
protecting children from inappropriate content very seriously, and they
were the first in the world to publish a self-regulatory content code
for mobiles. That requires customers to prove that they are at least 18
years of age before they can get access to adult commercial content.
As chair of the taskforce for child protection on the internet, I know
how important it is to ensure that we remain ahead of the game when it
comes to protecting children. I am proud of the taskforce’s work: it has
attracted interest from around the world, with many people asking how it
operates. Since its inception, the taskforce has developed good practice
guidance for web services, the internet, relay chat, safe searching and
moderation services, but we all know that the internet keeps evolving.
For example, very few of us had heard of social networking sites 18
months ago, but many millions of people now have profiles or web pages
on such sites.
A multi-stakeholder project group from the taskforce has been working on
developing good practice guidance for social networking and user
interactive services. Leading players in the industry—and especially
those involved in providing social networking services—along with CEOP,
the child protection charities and others have been involved in, and
contributed to, the production of the good practice guidance. I am
pleased to say that the document will be launched in the near future,
and I should like to ask the hon. Members for East Devon and for Maldon
and East Chelmsford to attend that event. I hope that they will be able
to accept that invitation.
As most hon. Members will be aware, CEOP was established in April 2006
to tackle the abuse and exploitation of children and young people,
particularly from sexual predators who use the internet to distribute
illegal images of children and young people, and to gain access to them
so that they can be groomed for abuse. Staffed by the police, as well as
child protection, education and industry specialists, the centre
provides a single online 24-hour-a-day mechanism for reporting those who
seek to use the internet to abuse children.
On a point that the hon. Member for East Devon raised, CEOP launched and
ran an education programme, which last year reached 1.1 million children
and their parents. He made the important point that we must educate not
only children, but parents, so that they understand what their children
can do on the internet. I am sure he that, like me, finds that when he
talks to parents, they sometimes have a much more limited understanding
of the virtual world than their children do. We all have a big role to
play in trying to help parents understand what is possible on the
internet, so that they can work with their children to try to protect
them, although the state must do its bit, too.
As I say, CEOP works with parents, and it plans to ensure that a further
3.5 million children are reached over the next two years, and that every
primary school is provided with free resources. It also runs the
thinkuknow website for children, parents and teachers. Since CEOP began
operating in April 2006, some 240 offenders have been arrested, three
paedophile rings have been smashed, and 138 children have been rescued
from harm. That is a major achievement for UK law enforcement, and the
creation of CEOP makes it clear that we are determined to protect
children in the digital environment.
Today’s children are sophisticated users of the internet, and their
knowledge of it is ever-evolving, but we should never forget that they
are children. Protecting them must therefore continue to be one of our
priorities. The fact that the work is about protecting children in our
communities can often get lost in all the technology issues. A
collaborative approach to tackling the issue is essential if we are to
prevent the exploitation of children on the internet. By working
together with industry, Government, law enforcement agencies, children’s
charities and other interested parties, the taskforce has made progress
in protecting children online. However, I recognise that there is always
more to be done.
I welcome the Byron review, and I welcome the hon. Gentleman’s debate. I
look forward to meeting him, and perhaps the hon. Member for Maldon and
East Chelmsford, to discuss the subject, and in particular the Korean
model that the hon. Member for East Devon presented to us. We can
discuss that and many other matters, while we all pursue our common goal
of doing all that we can to protect our children on the internet.