John
Robertson, (Glasgow North West, Labour):
I am pleased to have the chance to discuss internet content and internet
service providers with my hon. Friend the Minister for Energy, not least
because I have been trying to secure this debate for several months. I
know that, like me, many of my colleagues regularly receive
correspondence from constituents who are worried about internet content,
and I have been especially keen to discuss those matters following the
Byron review, but on several occasions I have been told by the Table
Office that there is no Department appropriate to field such a debate.
The strategy of representatives of each Department that we tried to
assign it to has been to hold up its hands in affront and deny any
responsibility for the matter.
My worry is that that is an allegory of the current situation relating
to responsibility for internet content, and that the excuse is, sadly,
endemic. ISPs claim to be mere inanimate conduits; search engines plead
their neutrality; Ofcom has intentionally been denied any remit for
content; other UK Executive and regulatory bodies, including the police,
have powers over only a tiny minority of websites; and the Internet
Watch Foundation is limited in the subjects it monitors and by the
international nature of the internet. As a result, the various
initiatives that have been implemented are piecemeal and inadequate, and
the internet stands out as an anomaly against similar media as a place
where, essentially, anything goes. It is a paradox that the efforts of
ISPs to deal with illegal content are a strong argument for regulating
them, as we see that the tools they have are the most effective method
of controlling material online.
Before outlining my case, I should state that, as joint-chairman of the
all-party communications group, I am a fully fledged internet
enthusiast. I welcome the fact that just under 60 per cent. of
households in the UK now have broadband, although I am disappointed that
my own city, Glasgow, has the lowest uptake.
Even in the space of a decade, the internet has revolutionised the way
many people live, from accessing information to socialising. Across the
world, it has been an empowering and democratising force. I do not doubt
that freedom for the network is important to its continuing evolution
and, in that respect, our approach to regulating the internet in the UK
will set an important precedent.
However, because the internet has come so far, we need to regulate
content. What was originally a network that was exclusively confined to
communications for the American military establishment is now in the
majority of homes across the country and in three quarters of households
with children. Furthermore, there is an increasing blurring of the
distinctions between the internet and the traditional media and means of
accessing services. Two examples are that half of all internet users
have watched video online, and that BBC iPlayer has a weekly audience of
around 1.1 million.
In the light of those trends, the argument that the Government
previously used to justify inaction—that there is a tradition of
non-regulation of the internet—surely becomes untenable. Together with
the benefits of the internet, there has been a range of tangible
negative effects for the UK. The Medicines and Healthcare products
Regulatory Agency and Revenue and Customs have both attributed a vast
increase in counterfeit medicines to websites selling illegal drugs. The
BPI has calculated that around £160 million was lost by the music
industry through illegal downloads in 2007, and NBC Universal estimates
that online piracy cost film and TV businesses £129 million a year.
Those are coupled with less tangible effects, for instance, the
increased availability of extremist and hate-inciting literature, or of
young people being exposed to pro-disorder and suicide websites.
Madeleine Moon (Bridgend, Labour):
Does my hon. Friend agree that some of the sites about suicide are truly
evil? They not only encourage, urge, assist and facilitate people to
take their lives, but distract especially youngsters from finding the
help, advice and guidance that would enable them to live full and
productive lives. We must find some way of monitoring and closing them.
John Robertson:
I thank my hon. Friend for her input. I know that her constituency has
suffered more than most through young people committing suicide. It is
the Government's duty to consider that and try to do something to help
prevent people from committing suicide for some unknown reason, which
makes them think that it is all right to do that.
As I have already said, no executive body in the UK covers content on
the internet. The Government—wrongly in my opinion—purposely decided not
to assign such a task to Ofcom in the Communications Bill in 2002.
...
One reason that was given for the Government's decision not to regulate
content at the time was that the general law of the UK applies to the
internet. A declaration, which seems slightly naive in retrospect, was
made that,
what is illegal off-line is illegal online.
However, the real difficulty with the internet is that what is illegal
and enforced in one place often bears little relation to what is illegal
and enforced in another.
The existing law applies to websites that are hosted here, which means,
for instance, that an online pharmacy hosted in the UK will need to
comply with the same rules by which a high street pharmacy abides.
However, those that are outside our jurisdiction will be free to
continue as they wish. That is why we see websites based in the South
Pacific, often with misleading "dot co dot uk" addresses, selling
prescription drugs without the normal safeguards.
Alongside the general law, internet service providers, which are not
required to have a licence to operate in the UK, have a self-regulatory
regime for content. The fulcrum for that is the Internet Watch
Foundation, which provides a notification service of illegal content to
ISPs under three headings: child sex abuse images hosted anywhere in the
world; criminally obscene content hosted in the UK; and incitement to
racial hatred content hosted in the UK. The IWF has a hotline for
members of the public and maintains a list of websites with material
under those three headings that are potentially illegal. It instructs,
albeit without sanction, the relevant host ISP to take down the website
and refers details to the police. In the case of child abuse websites
outside the UK, the IWF notifies the relevant national enforcement
agencies where they are hosted.
It is important to note that although the IWF does not require ISPs to
block content not hosted by them, some providers have undertaken to do
this, such as BT, whose Cleanfeed programme blocks child abuse websites
on the IWF list. The effect of that is to prevent BT customers from
accessing such material, even when it is hosted outside the UK.
To return to the general law, the final facet that I should mention is
the liability of ISPs. The e-commerce regulations of 2002 prevent
liability for content unless, first, the ISP has been made aware of both
its presence and its illegal or tortious nature and, secondly, the ISP
is storing the information in some way, either through hosting or
caching. As far as I am aware, the liability of ISPs for content has
been tested only in a handful of defamation cases, and those only where
the material had been hosted by the respective server in the UK.
That brief outline should make it clear that the regime for content—or,
rather, the lack of a regime—leaves huge gaps. The most important and
extensive of those is the fact that, for any material not hosted in the
UK, including child abuse images, we are reliant on other countries
being both prepared and able to shut down websites or specific pages.
According to the IWF, less than 1 per cent. of potentially criminal
content appearing online since 2003 has been hosted in the UK, so the
general law and the self-regulatory approach reach only the tip of the
iceberg. That is clearly not good enough. We must do far better.
The figures from the IWF are also interesting in that they show that
around one fifth of the child abuse sites that it reports to other
countries' regulatory agencies remain online for more than 50 days, and
sometimes for up to 100 days, after being passed on. When we have the
ability to block access to such sites, with programmes such as Cleanfeed,
it is hard to understand why the Government have not been more
demanding. Furthermore, as I have said, much of the material that would
be illegal if hosted in the UK will be perfectly legal elsewhere. Many
countries have far broader rights to freedom of speech and no
prohibitions on inciting racial or religious hatred, and are far more
lax when it comes to rules on obscenity.
The second limitation is that the IWF covers a narrow range of topics.
There is no organisation concerned with general online content in the UK
and, with billions of web pages worldwide and millions hosted in the UK,
it is unrealistic to expect anything other than piecemeal control from
UK Executive bodies with other priorities. Finally, the IWF and the
general law are concerned only with what is illegal or tortious online,
whereas many of my constituents have expressed concerns to me about
material that is either harmful or offensive, such as that which my hon.
Friend the Member for Bridgend (Mrs. Moon) mentioned.
I would like to ask the Minister: how is it that we have heavily
regulated content on TV, but we leave parents to police the internet and
stand over their children while they use it? When it comes to illegal
content at least, I would urge the Minister to place the responsibility
on the ISPs. As the gatekeepers to the internet and, most importantly,
being based in the UK, they are the obvious candidates to deal with such
material. That is gradually being recognised across the world, with
regulation in Australia and China and the Olivennes agreement in France.
Indeed, while the IWF system in the UK is cited by ISPs as a reason for
not regulating them, it shows that the most effective way of tackling
illegal content is to have service providers take it down and block it.
With only a minute fraction of illegal content being hosted in the UK,
any solution that is limited by our borders and jurisdiction is really
no solution at all to the problems of the internet. The only thing we
can really do is require ISPs to block that illegal content regardless
of where it is hosted. If we do not do that, I ask the Minister, how can
our efforts to tackle a host of crimes such as inciting religious or
racial hatred possibly be taken seriously? If China and Australia can do
it, why cannot we?
The objection that is often raised to that is that ISPs simply cannot
filter or monitor content. In the light of that, it is interesting to
note that network providers in France have undertaken to assess whether
they will be able to implement such technology to tackle copyright
infringement. But we need not be so burdensome to have an effective
regime.
The IWF system of notification and takedown orders could form the basis
of a broader system for tackling content, whereby ISPs would be required
to block material in breach of the law that they were notified of. The
Minister would no doubt ask how such a body could be resourced and
funded, but I do not see that as an insurmountable problem. In
negotiations between ISPs and the music industry, the rights holders are
suggesting that they would take on policing and monitoring content.
While ISPs may not be responsible for producing and editing content that
appears on their servers, they are the only ones with the power to deal
with it, so why do the Government not force them to do so with a
licensing regime? There has been movement from the Government on
internet-based crimes such as grooming, which makes it bizarre that what
would be illegal content in any other sphere is left unfettered simply
because it appears online. The Department for Culture, Media and Sport
has also announced that ISPs will face regulation in 2009 unless they
take action on copyright infringement, but that is too late—we needed it
yesterday—and far too limited.
At the start of my speech, I mentioned that the Government decided
during consideration of the last Communications Bill to exclude content
from Ofcom's remit, and we have reaped what we sowed. The problem has
grown since. With the possibility of a new communications Bill being
introduced in the next Parliament, it is clear that we now have the
technology to control content. The only remaining questions are whether
we have the will power and the common sense.
...
Malcolm Wicks (Minister of State (Energy),
Department for Business, Enterprise & Regulatory Reform, Croydon North,
Labour):
My hon. Friend talked about the work of the Internet Watch Foundation,
and I pay tribute to what it does, as well as to the way that the
internet service provider community and others work with it to seek to
ensure that such repugnant material is not available in the UK.
In many ways, it could be argued that the IWF is a model of how
self-regulation can work. However, as my hon. Friend stated, it has
limitations. As we have heard, it has a specific remit to deal with
child sexual abuse content hosted worldwide, and criminally obscene and
incitement to racial hatred content hosted in the UK. ISPs act promptly
on information received by the IWF to take down or block access to sites
carrying such material. The problem with extending the IWF model to
other areas, such as copyright or the promotion of suicide, is that the
issues are far less clear-cut and open to legal challenge. I assure my
hon. Friend the Member for Bridgend (Mrs. Moon) that I shall say more
about issues involving suicide later in my speech.
The IWF does not want its remit to be extended to other areas, and there
are good reasons for that. In the case of activities that are
unambiguously illegal and recognised in all jurisdictions as
unacceptable, it is relatively straightforward to maintain the
collaboration that makes that system work. If more equivocal content
were brought into the scope of the IWF's remit, it would be difficult to
command the support of all who need to be engaged. So what can we do? I
agree that the world has moved on since the Communications Act 2003. It
would be very odd if things had not changed in five years in such a
high-tech area, and the Government have already embarked on
consideration of what those changes mean for the future regulation of
content, whether it is broadcast, sent to a mobile phone or sent to a
computer.
This is a market in which the services offered to consumers move very
fast, but change for change's sake, or simply reacting to what the
position is now, is not the way in which to ensure that the United
Kingdom remains competitive. We need to anticipate how the online world
will develop, and plan accordingly. That is why the Government set up a
convergence think tank to examine the impact of convergence on the
United Kingdom communications market and its implications for future
policy, regulatory and legislative frameworks in relation to
broadcasting and telecommunications, and the online world or the
internet. We expect the think tank to report to the Secretaries of State
for Business, Enterprise and Regulatory Reform and for Culture, Media
and Sport early in 2009, and they may recommend new legislation if it
seems necessary.
However, some of the issues raised by my hon. Friend the Member for
Glasgow, North-West are too urgent to be dealt with on that time scale.
I am thinking of harmful and antisocial content on the internet which is
unsuitable for some categories of users, such as children. Those are
highly important issues. That is why the Prime Minister asked Dr. Tanya
Byron to conduct an independent review of the risks posed to children by
exposure to potentially harmful or inappropriate material on the
internet and in video games, and that is why we accepted all Dr. Byron's
recommendations without condition.
It is worth repeating that the Byron review recognised the enormous
benefits of the internet, whose technology offers children—and
adults—new opportunities for communication, participation and creativity
to a degree never witnessed before. It can help children to improve some
of the skills that are so crucial to their cognitive development.
Inherent in those benefits is the ability to overcome many of the
disadvantages and inequalities of real life, which has led some to hail
the internet as providing the means to a more democratic media
environment. That is the other side of the balance sheet.
...
However, along with the benefits come risks. We welcome Dr. Byron's
recommendations, and her analysis of how we can properly manage those
risks in a fast-changing new media environment. Later this month, the
Government will publish an action plan for implementation of Dr. Byron's
report. We intend to launch the United Kingdom council on child internet
safety in September 2008, six months ahead of her recommended time
scale.
...
I think it important—my hon. Friend referred to this—to stick to the
principle that what is illegal offline is illegal online. Enforcement
online might be much more difficult than offline, especially where those
engaging in illegal activity are based outside this country, but that is
no reason to apply different approaches as to what is and is not
allowed, in particular when it comes to content that is considered
undesirable rather than illegal.
My hon. Friend has called for a widely applicable solution based on
blocking unpleasant or unlawful internet sites, based on the model of
the Internet Watch Foundation. Network level blocking presents some
difficulties. In reducing access to such material, we would need to
weigh up the costs and potential difficulties against the evidence of
benefits, and to compare its potential effectiveness against other
options, such as improving filtering tools and pointing people towards
sources of support and other positive material.
My hon. Friend the Member for Bridgend raised the distressing issue of
suicide websites, and the tragedies that have occurred in her own
community. What is being done to protect people from websites that
encourage suicide? The Government are deeply concerned about those
websites and the influence that they can have on vulnerable people and,
particularly, young people. We have accepted the recommendations of the
Byron review, including that the new UK council on child internet safety
look at whether the law on harmful and inappropriate online material
could usefully be clarified, and that appropriate enforcement responses
be explored. The Ministry of Justice is looking urgently at whether the
law in that area could sensibly be strengthened, and will make an
announcement shortly.
John Whittingdale (Maldon & East Chelmsford,
Conservative):
Will the Minister address a point that was raised by the hon. Member for
Glasgow, North-West (John Robertson) on liability? The Select Committee
was told by YouTube that, if it attempted to pre-screen material before
it appeared on the site, it would potentially become legally liable for
any inappropriate material that was posted. If that is the case, it is
surely perverse that the law should make such sites more vulnerable for
trying to do the right thing than for sitting back and doing nothing.
Malcolm Wicks:
I do not claim to be an expert on the law in that area, but, prima
facie, that would seem perverse. I shall draw the hon. Gentleman's
question to the attention of my colleagues in the Ministry of Justice
who are, as I have said, looking into these issues.
In conclusion, we need to find ways to protect the young or vulnerable
online, but we need to do that in ways that do not unnecessarily impinge
on freedom of speech, or try to create some kind of super-nanny
internet. We also need to ensure that the internet continues to be able
to offer the range and scope of services that people have increasingly
come to expect and enjoy.